Product Updates Newsletter-September, 2025
Introduction
Dear Valued Customer,
We are excited to share the latest updates, improvements, and upcoming features in BIS Applications. Our goal is to help you get the most out of our products and stay informed about what’s new.
Key Updates
Feature Highlight: Warranty
The Warranty Module allows you to record and track all warranty-related transactions customer-wise. Key details include:
- Make/Brand
- Product ID/SKU
- Model No.
- Serial/Part No.
- Warranty Start & End Date
- Warranty Period & Type
- Support and SLA Response Time
- You can now Save as Draft or Submit warranty records.
- The warranty module helps to record and track all the warranty related transactions.
- Please refer to user manual updated in the sub-menu should you have any confusion.
Feature Highlight: Warranty Report
The Warranty Report enables you to generate customized reports based on:
- Date Range
- Resource Code/Name/Category
- Make/Brand
- Product ID/SKU
- Model No.
- Customer
- Warranty Type
- Support & SLA Response Time
- Warranty and Expiry Status
Reports can be exported in PDF and Excel formats.
Feature Highlight: Customer Premises Asset (CPA)
The CPA Module records all customer premises assets under Movable Assets with detailed descriptions. It captures:
- Receipt Type (Delivered / Returned)
- Resource Code/Name
- Make/Brand, Model No., Serial/Part No.
- Product ID/SKU
- Batch/Lot No.
- MAC Address
- Status & Reason
The module includes CPA Acknowledgement Reports and supports Save as Draft or Submit.
Feature Highlight: Customer Premises Asset Report
The CPA Report allows customized searches by:
- Date Range
- Resource
- Batch/Lot No.
- Make/Brand
- Model No.
- Serial/Part No.
- Receipt Type
- Status
Reports can be exported in PDF and Excel formats.
Tips & Best Practices
- Our support team will guide you through new modules and assist in optimizing usage.
- Updated user manuals are available online.
- Access pre-recorded demos and blogs for step-by-step procedures.
Defined Target Segment
- Warranty & Warranty Reports: IT & Digital Hardware, Automobile, and industries requiring warranty management.
- CPA & CPA Reports: ISPs, MSOs, Resellers, and Franchisees.
Several customers have already implemented these modules with positive feedback. We welcome your suggestions to further improve them.
Upcoming Features / Roadmap
- Warranty Claim – Launching October 15, 2025
- Warranty Claim Report – Launching October 30, 2025
Support & Contact
For questions, feedback, or support:
📧 support@bisage.com.np
🌐 www.bisage.com.np
📞 9802304304
Business Development Department
Kathmandu MPC-31, Shantinagar, Nepal
Tel: +977 1 4108480 | Cell: +977 9802304309
📧 business@bisage.com.np
Follow Us
🌐 Website: bisage.com.np
📘 Facebook: BISage Nepal
📸 Instagram: @bisage_nepal
🐦 X: @BISagePvtLtd1
▶️ YouTube: BISage Nepal
💼 LinkedIn: BISage Pvt. Ltd
Thank you for being part of the BIS journey. We’re committed to making your experience better every day.
Warm regards,
Sunil Aryal
Senior Operations Manager
BISage
BIS Built for Today, Ready for Tomorrow.
