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The Warranty Module allows you to record and track all warranty-related transactions customer-wise. Key details include:

• Make/Brand
• Product ID/SKU
• Model No.
• Serial/Part No.
• Warranty Start & End Date
• Warranty Period & Type
• Support and SLA Response Time

You can now Save as Draft or Submit warranty records. The warranty module helps to record and track all the warranty related transactions. Please refer to user manual updated in the sub-menu should you have any confusion.

The Warranty Report enables you to generate customized reports based on:

• Date Range
• Resource Code/Name/Category
• Make/Brand
• Product ID/SKU
• Model No.
• Customer
• Warranty Type
• Support & SLA Response Time
• Warranty and Expiry Status

Reports can be exported in PDF and Excel formats.

The CPA Module records all customer premises assets under Movable Assets with detailed descriptions. It captures:

• Receipt Type (Delivered / Returned)
• Resource Code/Name
• Make/Brand, Model No., Serial/Part No.
• Product ID/SKU
• Batch/Lot No.
• MAC Address
• Status & Reason

The module includes CPA Acknowledgement Reports and supports Save as Draft or Submit.

The CPA Report allows customized searches by:

• Date Range
• Resource
• Batch/Lot No.
• Make/Brand
• Model No.
• Serial/Part No.
• Receipt Type
• Status

Reports can be exported in PDF and Excel formats.