SupportBIS Application
Raise a Trouble Ticket
Tell us what's wrong and our support team will pick it up. Every ticket gets a reference number so you can track and escalate it.
Ticket Details
Please share the steps you already tried and any error message. For urgent issues call 9802304304.
Raise a trouble ticket
Our support team responds as per your support tier.
Escalation Matrix
Support Escalation Matrix
| Level | Unit | Mobile No. | |
|---|---|---|---|
| L1 | Customer Care | 9802304304 | customercare@bisage.com.np |
| L2 | Technical Support | 9802304304 | support@bisage.com.np |
| L3 | Operations | 9802304307 | operation@bisage.com.np |