Customer Relationship Management (CRM)
BISage CRM helps businesses strengthen customer relationships, manage customer information, and streamline after-sales service. From customer insights and premises asset tracking to warranty management and claims processing, it provides a centralized platform to improve customer satisfaction, service efficiency, and customer retention.
Key Features
Customer Management
Maintain centralized customer profiles, contact details, and relationship history.
Customer Insights
Analyze customer information, purchase history, and service activities to support informed business decisions.
Customer Premises Asset (CPA)
Track customer-owned or installed assets, including asset details, service history, and maintenance records.
Warranty Management
Register warranties, monitor coverage periods, and track warranty status and expiry dates.
Warranty Claims
Record, verify, process, and track warranty claims for transparent and efficient resolution.
CRM Reports
Generate reports on customer activity, asset performance, warranty coverage, claims, and service history.
Settings
Configure CRM preferences, warranty policies, claim workflows, and other module-specific parameters.
*Benefits*
Improve customer satisfaction, strengthen long-term relationships, simplify after-sales support, and gain better visibility into customer assets and warranty obligations—all through one integrated CRM solution.
CRM Works With Everything
Industries That Use CRM
Built around Nepal's official rules
BISage CRM is built to follow the rules and standards of Department of Commerce, Supplies and Consumer Protection and Inland Revenue Department (IRD). Check current requirements on the official websites.
“Build Stronger Customer Relationships with BISage.”
Book a demo to see Customer Management, Customer Premises Asset, Warranty and Warranty Claims working on your own data.