{"id":1677,"date":"2025-08-24T03:46:37","date_gmt":"2025-08-24T03:46:37","guid":{"rendered":"https:\/\/bisage.com.np\/home\/?page_id=1677"},"modified":"2026-02-25T12:02:10","modified_gmt":"2026-02-25T12:02:10","slug":"support","status":"publish","type":"page","link":"https:\/\/bisage.com.np\/home\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1677\" class=\"elementor elementor-1677\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cc4bcbb e-flex e-con-boxed e-con e-parent\" data-id=\"cc4bcbb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-27d3619 elementor-widget elementor-widget-html\" data-id=\"27d3619\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!-- ===== BISage Support & Service \u2014 Same Style as Accounting (Hero + Cards + Tables + CTA) ===== -->\r\n<section class=\"bis-support-page bis-strong-headings\" aria-label=\"Customer-Centric Support & Service\">\r\n  <style>\r\n    :root{\r\n      --bis-primary:#2a4f9c;\r\n      --bis-accent:#f7941d;\r\n      --bis-dark:#12204a;\r\n      --bis-text:#1f2430;\r\n      --bis-muted:#5e6a86;\r\n      --bis-bg:#f6f8fc;\r\n      --bis-card:#fff;\r\n      --bis-border:#e6ecf5;\r\n\r\n      \/* Hero palette (same family as your accounting block) *\/\r\n      --hero-start:#2a4ea9;\r\n      --hero-mid:#3c64c7;\r\n      --hero-end:#2a4e9c;\r\n    }\r\n\r\n    .bis-support-page{\r\n      font-family:\"Open Sans\",Arial,sans-serif;\r\n      color:var(--bis-text);\r\n      background:var(--bis-bg);\r\n      padding:36px 16px;\r\n      isolation:isolate;\r\n    }\r\n    .bis-support-page .container{max-width:1100px;margin:0 auto}\r\n\r\n    \/* Headings (same strong heading system) *\/\r\n    .bis-strong-headings h1,\r\n    .bis-strong-headings h2,\r\n    .bis-strong-headings h3{margin:0 0 .7rem;line-height:1.15;letter-spacing:.2px}\r\n\r\n    .bis-strong-headings h1{\r\n      font-size:clamp(28px,5vw,52px);\r\n      font-weight:900 !important;\r\n      color:#fff !important;\r\n      line-height:1.06;\r\n      letter-spacing:.2px;\r\n      margin:0 0 22px;\r\n      position:relative;display:inline-block;\r\n      text-shadow:0 1px 0 rgba(0,0,0,.25),0 12px 28px rgba(0,0,0,.28);\r\n    }\r\n    .bis-strong-headings h1::after{\r\n      content:\"\";position:absolute;left:0;bottom:-10px;width:92px;height:6px;border-radius:999px;\r\n      background:linear-gradient(90deg,var(--bis-accent),#ffd08a);box-shadow:0 4px 14px rgba(0,0,0,.12);\r\n    }\r\n\r\n    .bis-strong-headings h2{\r\n      font-size:clamp(20px,3.3vw,28px);\r\n      font-weight:800 !important;color:var(--bis-dark) !important;\r\n      position:relative;padding-bottom:8px;\r\n    }\r\n    .bis-strong-headings h2::after{\r\n      content:\"\";position:absolute;left:0;bottom:0;width:56px;height:4px;border-radius:8px;\r\n      background:linear-gradient(90deg,var(--bis-accent),#ffc47a);\r\n    }\r\n    .bis-strong-headings h3{\r\n      font-size:clamp(16px,2.5vw,20px);\r\n      font-weight:800 !important;color:var(--bis-primary) !important\r\n    }\r\n    .section-sub{color:var(--bis-muted);font-size:14px;margin:.2rem 0 14px}\r\n\r\n    \/* Hero (same look) *\/\r\n    .bis-hero{\r\n      background:\r\n        radial-gradient(1200px 600px at -10% -20%, rgba(255,255,255,.18), rgba(255,255,255,0) 60%),\r\n        radial-gradient(900px 500px at 110% 120%, rgba(0,0,40,.22), rgba(0,0,0,0) 70%),\r\n        linear-gradient(135deg, var(--hero-start) 0%, var(--hero-mid) 55%, var(--hero-end) 100%);\r\n      border-radius:22px;padding:28px 24px;margin-bottom:22px;\r\n      box-shadow:0 14px 34px rgba(42,79,156,.22), inset 0 0 0 1px rgba(255,255,255,.06);\r\n      position:relative;overflow:hidden;\r\n      color:#fff;\r\n    }\r\n    .bis-hero::before{\r\n      content:\"\";position:absolute;left:-6%;top:18%;width:60%;height:120px;border-radius:999px;\r\n      background:linear-gradient(90deg, rgba(255,255,255,.08), rgba(255,255,255,0));\r\n      filter:blur(6px);pointer-events:none;\r\n    }\r\n    .bis-hero::after{\r\n      content:\"\";position:absolute;right:-20%;bottom:-40%;width:600px;height:600px;border-radius:50%;\r\n      background:radial-gradient(closest-side, rgba(111,163,255,.25), rgba(111,163,255,0));pointer-events:none;\r\n    }\r\n    .bis-hero p,.bis-hero .section-sub{color:#fff !important}\r\n    .bis-hero p{margin:6px 0 10px !important;font-weight:600}\r\n\r\n    .pill{\r\n      display:inline-block;margin-top:10px;background:rgba(255,255,255,.22);\r\n      padding:8px 14px;border-radius:999px;font-size:12px;color:#fff !important;\r\n      border:1px solid rgba(255,255,255,.35);backdrop-filter:saturate(120%) blur(2px);\r\n    }\r\n\r\n    .toc{display:flex;flex-wrap:wrap;gap:10px;margin:16px 0 0}\r\n    .toc a{\r\n      font-size:13px;background:#fff;color:var(--bis-primary);\r\n      text-decoration:none;border:1px solid var(--bis-border);\r\n      padding:8px 12px;border-radius:999px;font-weight:700;\r\n      box-shadow:0 4px 14px rgba(0,0,0,.06)\r\n    }\r\n    .toc a:hover{background:#f0f5ff}\r\n\r\n    \/* Cards *\/\r\n    .cards{display:grid;grid-template-columns:1fr;gap:16px;margin:18px 0}\r\n    @media (min-width:720px){.cards{grid-template-columns:repeat(2,1fr)}}\r\n    .card{\r\n      background:var(--bis-card);\r\n      border:1px solid var(--bis-border);\r\n      border-radius:18px;\r\n      padding:20px;\r\n      box-shadow:0 8px 22px rgba(18,32,74,.04)\r\n    }\r\n    .card p{color:var(--bis-muted);margin:.2rem 0 .6rem}\r\n    .card ul{margin:.4rem 0 .2rem 1.2rem}\r\n    .card li{margin:.28rem 0}\r\n\r\n    \/* Two small cards in one row (for SA\/HA etc.) *\/\r\n    .mini-cards{display:grid;grid-template-columns:1fr;gap:16px;margin:18px 0}\r\n    @media (min-width:720px){.mini-cards{grid-template-columns:repeat(2,1fr)}}\r\n\r\n    \/* Tables *\/\r\n    .table-wrap{background:var(--bis-card);border:1px solid var(--bis-border);border-radius:18px;overflow:hidden}\r\n    .table-scroll{overflow-x:auto}\r\n    table{width:100%;border-collapse:separate;border-spacing:0;min-width:720px}\r\n    th,td{padding:13px 14px;border-bottom:1px solid var(--bis-border);text-align:left;font-size:14px}\r\n    thead th{background:#f3f6fc;color:var(--bis-dark);position:sticky;top:0;z-index:1}\r\n    tbody tr:hover{background:#fbfdff}\r\n    .tlink{color:var(--bis-primary);font-weight:800;text-decoration:none}\r\n    .tlink:hover{text-decoration:underline}\r\n\r\n    \/* Badge *\/\r\n    .bis-badge{\r\n      display:inline-block;padding:4px 10px;border-radius:999px;font-size:13px;font-weight:700;line-height:1.2;\r\n      color:#1f2430;background:#f3f7ff;border:1px solid #dfe7fb;white-space:nowrap;\r\n    }\r\n\r\n    \/* ===== CTA (same as your accounting CTA) ===== *\/\r\n    .bis-support-page .cta{\r\n      background:#fff !important;\r\n      background-image:none !important;\r\n      color:var(--bis-text) !important;\r\n      border:1px solid var(--bis-border);\r\n      border-left:6px solid var(--bis-accent);\r\n      border-radius:16px;\r\n      padding:18px;\r\n      margin:24px 0 6px;\r\n      display:grid;grid-template-columns:1fr auto;gap:14px;align-items:center;\r\n      box-shadow:0 6px 18px rgba(18,32,74,.05);\r\n    }\r\n    .bis-support-page .cta h3{margin:0 0 6px;color:var(--bis-dark)}\r\n    .bis-support-page .cta p{margin:0;color:var(--bis-muted)}\r\n    .actions{display:flex;gap:10px;flex-wrap:wrap;justify-content:flex-end}\r\n\r\n    .bis-support-page .btn{\r\n      -webkit-appearance:none !important;appearance:none !important;\r\n      display:inline-flex;align-items:center;justify-content:center;\r\n      padding:11px 16px;border-radius:12px;font-weight:800;font-size:14px;line-height:1;text-decoration:none;\r\n      background:#fff !important;background-image:none !important;box-shadow:none !important;border:2px solid transparent;\r\n      transition:transform .02s ease-in-out, filter .15s ease;cursor:pointer;\r\n    }\r\n    .bis-support-page .btn:focus{outline:2px dashed rgba(0,0,0,.2);outline-offset:2px}\r\n    .bis-support-page .btn-accent{color:var(--bis-accent) !important;border-color:var(--bis-accent) !important}\r\n    .bis-support-page .btn-ghost{color:var(--bis-primary) !important;border-color:var(--bis-primary) !important}\r\n    .bis-support-page .btn-accent:hover,.bis-support-page .btn-ghost:hover{filter:brightness(.98);background:#fff !important}\r\n\r\n    @media (max-width:900px){\r\n      .bis-support-page .cta{grid-template-columns:1fr}\r\n      .actions{justify-content:stretch}\r\n      .bis-support-page .btn{width:100%;text-align:center}\r\n    }\r\n  <\/style>\r\n\r\n  <div class=\"container\">\r\n    <!-- HERO -->\r\n    <header class=\"bis-hero\">\r\n      <h1>Customer-Centric Support &amp; Service<\/h1>\r\n      <p>Responsive, reliable, and customer-focused support services across both SaaS and Licensed deployment models.<\/p>\r\n      <span class=\"pill\">Structured SLA \u2022 Escalation Matrix \u2022 Trouble Ticket System<\/span>\r\n\r\n      <nav class=\"toc\" aria-label=\"Section navigation\">\r\n        <a href=\"#support-tiers\">Support Tiers<\/a>\r\n        <a href=\"#availability\">Cloud Availability<\/a>\r\n        <a href=\"#authorized\">Authorized Support Mode<\/a>\r\n        <a href=\"#spoc\">Client Responsibilities (SPOC)<\/a>\r\n        <a href=\"#escalation\">Escalation Matrix<\/a>\r\n        <a href=\"#resources\">FAQ &amp; Tickets<\/a>\r\n      <\/nav>\r\n    <\/header>\r\n\r\n    <!-- Framework ensures -->\r\n    <div class=\"cards\">\r\n      <article class=\"card\">\r\n        <h2>Support Framework Objectives<\/h2>\r\n        <p>Our structured support framework is designed to ensure:<\/p>\r\n        <ul>\r\n          <li>Operational continuity<\/li>\r\n          <li>Timely issue resolution<\/li>\r\n          <li>Clear communication<\/li>\r\n          <li>Service accountability<\/li>\r\n          <li>High customer satisfaction<\/li>\r\n        <\/ul>\r\n      <\/article>\r\n\r\n      <article class=\"card\">\r\n        <h2>How Support Tier is Selected<\/h2>\r\n        <p>Support tier selection depends on:<\/p>\r\n        <ul>\r\n          <li>Business criticality<\/li>\r\n          <li>Transaction sensitivity<\/li>\r\n          <li>Required uptime level<\/li>\r\n          <li>Risk exposure<\/li>\r\n        <\/ul>\r\n      <\/article>\r\n    <\/div>\r\n\r\n    <!-- SUPPORT TIERS -->\r\n    <section id=\"support-tiers\" aria-labelledby=\"tiers-title\">\r\n      <h2 id=\"tiers-title\">Support Categories &amp; SLA Structure<\/h2>\r\n      <p class=\"section-sub\">BISage provides four structured support tiers.<\/p>\r\n\r\n      <div class=\"cards\">\r\n        <article class=\"card\">\r\n          <h3>1) One-Time Support (FOC)<\/h3>\r\n          <ul>\r\n            <li>Provided on a free-of-charge basis for startups<\/li>\r\n            <li>No defined SLA response time<\/li>\r\n            <li>Limited to basic issue resolution<\/li>\r\n          <\/ul>\r\n        <\/article>\r\n\r\n        <article class=\"card\">\r\n          <h3>2) Standard Support<\/h3>\r\n          <ul>\r\n            <li>Available on subscription basis<\/li>\r\n            <li>Defined SLA response time<\/li>\r\n            <li>Suitable for regular operational requirements<\/li>\r\n          <\/ul>\r\n        <\/article>\r\n\r\n        <article class=\"card\">\r\n          <h3>3) Premium Support<\/h3>\r\n          <ul>\r\n            <li>Faster response time<\/li>\r\n            <li>Priority handling<\/li>\r\n            <li>Recommended for higher operational dependency<\/li>\r\n          <\/ul>\r\n        <\/article>\r\n\r\n        <article class=\"card\">\r\n          <h3>4) Enterprise Support<\/h3>\r\n          <ul>\r\n            <li>Highest priority support<\/li>\r\n            <li>Dedicated coordination<\/li>\r\n            <li>Customized SLA based on transaction sensitivity<\/li>\r\n          <\/ul>\r\n        <\/article>\r\n      <\/div>\r\n    <\/section>\r\n\r\n    <!-- CLOUD AVAILABILITY -->\r\n    <section id=\"availability\" aria-labelledby=\"availability-title\">\r\n      <h2 id=\"availability-title\">Cloud Service Availability<\/h2>\r\n      <p class=\"section-sub\">Clients may choose the appropriate model based on operational sensitivity and uptime expectations.<\/p>\r\n\r\n      <div class=\"mini-cards\">\r\n        <article class=\"card\">\r\n          <h3>Standard Availability (SA)<\/h3>\r\n          <p><span class=\"bis-badge\">97% Service Uptime<\/span><\/p>\r\n          <p>Suitable for non-critical operations.<\/p>\r\n        <\/article>\r\n\r\n        <article class=\"card\">\r\n          <h3>High Availability (HA)<\/h3>\r\n          <p><span class=\"bis-badge\">99.9% Service Uptime<\/span><\/p>\r\n          <p>Recommended for mission-critical environments.<\/p>\r\n        <\/article>\r\n      <\/div>\r\n    <\/section>\r\n\r\n    <!-- AUTHORIZED MODE -->\r\n    <section id=\"authorized\" aria-labelledby=\"auth-title\">\r\n      <h2 id=\"auth-title\">Authorized Support Mode<\/h2>\r\n      <div class=\"cards\">\r\n        <article class=\"card\">\r\n          <h3>Remote Desktop Connection (RDC)<\/h3>\r\n          <p>For security and compliance reasons:<\/p>\r\n          <ul>\r\n            <li>RDC is the only authorized channel for technical troubleshooting<\/li>\r\n            <li>Unauthorized access methods are strictly prohibited<\/li>\r\n          <\/ul>\r\n        <\/article>\r\n\r\n        <article class=\"card\">\r\n          <h3>System Requirements<\/h3>\r\n          <p>BISage provides minimum system requirements necessary to operate BIS Applications efficiently.<\/p>\r\n          <p>Clients are advised to review detailed system specifications on our website for optimal performance.<\/p>\r\n        <\/article>\r\n      <\/div>\r\n    <\/section>\r\n\r\n    <!-- SPOC -->\r\n    <section id=\"spoc\" aria-labelledby=\"spoc-title\">\r\n      <h2 id=\"spoc-title\">Client Responsibilities<\/h2>\r\n      <p class=\"section-sub\">Each client must appoint a Single Point of Contact (SPOC).<\/p>\r\n\r\n      <div class=\"cards\">\r\n        <article class=\"card\">\r\n          <h3>SPOC Must Possess<\/h3>\r\n          <ul>\r\n            <li>Basic technical understanding<\/li>\r\n            <li>Clear communication skills<\/li>\r\n          <\/ul>\r\n        <\/article>\r\n\r\n        <article class=\"card\">\r\n          <h3>SPOC Responsibilities<\/h3>\r\n          <ul>\r\n            <li>Clearly explaining the issue<\/li>\r\n            <li>Sharing troubleshooting steps already attempted<\/li>\r\n            <li>Providing screenshots or error logs<\/li>\r\n            <li>Coordinating internal communication<\/li>\r\n          <\/ul>\r\n        <\/article>\r\n      <\/div>\r\n\r\n      <div class=\"cards\">\r\n        <article class=\"card\">\r\n          <h3>Basic Troubleshooting Guidelines<\/h3>\r\n          <ul>\r\n            <li>Hard refresh<\/li>\r\n            <li>Clearing browser cache<\/li>\r\n            <li>Checking internet connectivity<\/li>\r\n            <li>Verifying login credentials<\/li>\r\n          <\/ul>\r\n          <p>Detailed troubleshooting guidelines are available on our website.<\/p>\r\n        <\/article>\r\n\r\n        <article class=\"card\">\r\n          <h3>Trouble Ticket System<\/h3>\r\n          <p>BISage utilizes an automated Trouble Ticket System designed to:<\/p>\r\n          <ul>\r\n            <li>Log and track support requests<\/li>\r\n            <li>Monitor SLA performance<\/li>\r\n            <li>Ensure accountability<\/li>\r\n            <li>Improve communication transparency<\/li>\r\n            <li>Maintain support activity records<\/li>\r\n          <\/ul>\r\n          <p>Each ticket is assigned a reference number for tracking and escalation.<\/p>\r\n        <\/article>\r\n      <\/div>\r\n    <\/section>\r\n\r\n    <!-- ESCALATION MATRIX -->\r\n    <section id=\"escalation\" aria-labelledby=\"esc-title\">\r\n      <h2 id=\"esc-title\">Support Escalation Matrix<\/h2>\r\n      <p class=\"section-sub\">Escalation occurs only if the issue is not resolved at the previous level.<\/p>\r\n\r\n      <div class=\"table-wrap\">\r\n        <div class=\"table-scroll\" role=\"region\" aria-label=\"Escalation matrix table\">\r\n          <table>\r\n            <thead>\r\n              <tr>\r\n                <th>Level<\/th>\r\n                <th>Unit<\/th>\r\n                <th>Mobile No.<\/th>\r\n                <th>Email<\/th>\r\n              <\/tr>\r\n            <\/thead>\r\n            <tbody>\r\n              <tr>\r\n                <td>L1<\/td>\r\n                <td>Customer Care<\/td>\r\n                <td><a class=\"tlink\" href=\"tel:9802304304\">9802304304<\/a><\/td>\r\n                <td><a class=\"tlink\" href=\"mailto:customercare@bisage.com.np\">customercare@bisage.com.np<\/a><\/td>\r\n              <\/tr>\r\n              <tr>\r\n                <td>L2<\/td>\r\n                <td>Technical Support<\/td>\r\n                <td><a class=\"tlink\" href=\"tel:9802304304\">9802304304<\/a><\/td>\r\n                <td><a class=\"tlink\" href=\"mailto:support@bisage.com.np\">support@bisage.com.np<\/a><\/td>\r\n              <\/tr>\r\n              <tr>\r\n                <td>L3<\/td>\r\n                <td>Operations<\/td>\r\n                <td><a class=\"tlink\" href=\"tel:9802304309\">9802304309<\/a><\/td>\r\n                <td><a class=\"tlink\" href=\"mailto:operation@bisage.com.np\">operation@bisage.com.np<\/a><\/td>\r\n              <\/tr>\r\n            <\/tbody>\r\n          <\/table>\r\n        <\/div>\r\n      <\/div>\r\n    <\/section>\r\n\r\n    <!-- FAQ -->\r\n    <section id=\"resources\" aria-labelledby=\"faq-title\">\r\n      <h2 id=\"faq-title\">Frequently Asked Questions (FAQ)<\/h2>\r\n      <p class=\"section-sub\">Categorized FAQ to help users resolve common issues quickly.<\/p>\r\n\r\n      <div class=\"cards\">\r\n        <article class=\"card\">\r\n          <h3>FAQ Categories<\/h3>\r\n          <ul>\r\n            <li>General Queries<\/li>\r\n            <li>Technical Issues<\/li>\r\n            <li>Product &amp; Sales<\/li>\r\n            <li>Billing<\/li>\r\n            <li>Support &amp; Service<\/li>\r\n          <\/ul>\r\n        <\/article>\r\n\r\n        <article class=\"card\">\r\n          <h3>Escalation Rule<\/h3>\r\n          <p>Escalation occurs only if the issue is not resolved at the previous level.<\/p>\r\n          <p>For best outcomes, share the issue clearly with steps already attempted and relevant screenshots\/logs.<\/p>\r\n        <\/article>\r\n      <\/div>\r\n    <\/section>\r\n\r\n    <!-- CTA -->\r\n    <section aria-label=\"Support CTA\">\r\n      <h2>Need Support?<\/h2>\r\n      <div class=\"cta\">\r\n        <div>\r\n          <h3>Reach the Right Team Faster<\/h3>\r\n          <p>Use the escalation matrix and trouble ticket system for transparent tracking and timely resolution.<\/p>\r\n        <\/div>\r\n        <div class=\"actions\">\r\n          <a class=\"btn btn-accent\" href=\"mailto:customercare@bisage.com.np\">Email Customer Care<\/a>\r\n          <a class=\"btn btn-ghost\" href=\"mailto:support@bisage.com.np\">Email Technical Support<\/a>\r\n          <a class=\"btn btn-ghost\" href=\"mailto:operation@bisage.com.np\">Email Operations<\/a>\r\n        <\/div>\r\n      <\/div>\r\n    <\/section>\r\n  <\/div>\r\n<\/section>\r\n<!-- ===== \/BISage Support & Service \u2014 Same Style as Accounting ===== -->\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-95575ce e-flex e-con-boxed e-con e-parent\" data-id=\"95575ce\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ac70956 elementor-widget elementor-widget-html\" data-id=\"ac70956\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!-- Share This Post -->\r\n<div class=\"share-wrap\">\r\n  <span class=\"share-text\">Share this post<\/span>\r\n\r\n  <!-- Facebook -->\r\n  <a class=\"share-btn fb\" id=\"share-fb\" target=\"_blank\">\r\n    <svg viewBox=\"0 0 24 24\" aria-hidden=\"true\">\r\n      <path d=\"M13.5 22v-8h2.7l.4-3h-3.1V9.1c0-.9.2-1.5 1.5-1.5h1.7V4.9c-.3 0-1.4-.1-2.6-.1-2.6 0-4.4 1.6-4.4 4.5V11H7.1v3h2.6v8h3.8z\"\/>\r\n    <\/svg>\r\n    Facebook\r\n  <\/a>\r\n\r\n  <!-- WhatsApp -->\r\n  <a class=\"share-btn wa\" id=\"share-wa\" target=\"_blank\">\r\n    <svg viewBox=\"0 0 24 24\" aria-hidden=\"true\">\r\n      <path d=\"M12 2a10 10 0 0 0-8.5 15.3L2 22l4.9-1.4A10 10 0 1 0 12 2zm0 18.2a8.1 8.1 0 0 1-4.1-1.1l-.3-.2-2.9.8.8-2.8-.2-.3A8.1 8.1 0 1 1 12 20.2zm4.5-6.1c-.2-.1-1.4-.7-1.6-.8-.2-.1-.4-.1-.6.1s-.7.8-.9 1-.3.2-.5.1a6.7 6.7 0 0 1-3.2-2.8c-.2-.4.2-.4.6-1.3.1-.2.1-.4 0-.5l-.7-1.6c-.2-.4-.4-.4-.6-.4h-.5c-.2 0-.5.1-.7.4s-.9.9-.9 2.1.9 2.5 1.1 2.6a9.5 9.5 0 0 0 3.7 3.2c1.3.6 1.8.7 2.4.6.4-.1 1.4-.6 1.6-1.2.2-.6.2-1.1.1-1.2-.1-.1-.2-.1-.4-.2z\"\/>\r\n    <\/svg>\r\n    WhatsApp\r\n  <\/a>\r\n\r\n  <!-- LinkedIn -->\r\n  <a class=\"share-btn li\" id=\"share-li\" target=\"_blank\">\r\n    <svg viewBox=\"0 0 24 24\" aria-hidden=\"true\">\r\n      <path d=\"M6.5 6.8A2.3 2.3 0 1 1 6.5 2.2a2.3 2.3 0 0 1 0 4.6zM4.3 21.8V8.5h4.4v13.3H4.3zM9.9 8.5h4.2v1.8h.1c.6-1.1 2-2.2 4.2-2.2 4.5 0 5.3 3 5.3 6.8v6.9h-4.4v-6.1c0-1.5 0-3.4-2.1-3.4s-2.4 1.6-2.4 3.3v6.2H9.9V8.5z\"\/>\r\n    <\/svg>\r\n    LinkedIn\r\n  <\/a>\r\n\r\n  <!-- X -->\r\n  <a class=\"share-btn x\" id=\"share-x\" target=\"_blank\">\r\n    <svg viewBox=\"0 0 24 24\" aria-hidden=\"true\">\r\n      <path d=\"M18.8 2H22l-7 8 8.4 12H17l-5-7-6 7H2.8l7.5-8.6L2.2 2H9l4.6 6.3L18.8 2zm-1.1 18h1.8L8.1 3.9H6.2L17.7 20z\"\/>\r\n    <\/svg>\r\n    X\r\n  <\/a>\r\n<\/div>\r\n\r\n<style>\r\n  .share-wrap{\r\n    display:flex;\r\n    align-items:center;\r\n    gap:12px;\r\n    flex-wrap:wrap;\r\n    font-family: system-ui, -apple-system, Segoe UI, Roboto, Arial, sans-serif;\r\n  }\r\n\r\n  .share-text{\r\n    font-weight:600;\r\n    color:#1f2937;\r\n    margin-right:6px;\r\n  }\r\n\r\n  .share-btn{\r\n    display:inline-flex;\r\n    align-items:center;\r\n    justify-content:center;\r\n    gap:8px;\r\n    padding:8px 16px;\r\n    border-radius:999px;\r\n    font-weight:600;\r\n    font-size:14px;\r\n    text-decoration:none;\r\n    background:#fff;\r\n    border:1px solid currentColor;\r\n    line-height:1;\r\n    transition:all .25s ease;\r\n  }\r\n\r\n  .share-btn svg{\r\n    width:16px;\r\n    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